Frequently Asked Questions

Everything you need to know about shopping with MTI Online Store

What kind of warranty comes with my electronics?

All products purchased from MTI Online Store come with a standard 12-month manufacturer warranty. We also offer extended protection plans for specific high-end devices at checkout.

How long does shipping take for tech gadgets?

Standard shipping typically takes 3-5 business days. We offer expedited 2-day shipping for urgent orders, and all shipments are fully insured and trackable.

What is your return policy for opened items?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, manuals, and accessories to be eligible for a full refund.

Are the products sold on MTI Online Store authentic?

Yes, we are an authorized retailer for all brands listed on our site. Every product is 100% authentic, brand new, and sourced directly from the manufacturer.

Do you offer technical support for setup?

Absolutely. Our dedicated tech support team is available via live chat and email to help you with the initial setup and troubleshooting of any device purchased from us.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for high-value electronics.